Here are some of the most commonly asked questions
Q: Are the prices displayed in Canadian or US Dollars
A: Prices can be displayed in both Canadian or US Currency by simply selecting the appropriate currency button at the top right hand corner of your screen.
Q: Do you ship Internationally?
A: We are pleased to offer international shipping only through our 'Wedding Store' Banner. All items on our home store are available to ship within North America.
Q: Do you drop ship?
A: Yes we do! Drop shipping has several advantages to our customers. Drop shipping usually means you get your product faster because it goes straight from the manufacturer to your door. Less handling also means less likelihood of damages.
Q: How long will it take to receive my order?
A: Most orders ship within 3 - 4 business days. Please see our Shipping Policy for more information
Q: Do you provide Rush Shipping?
A: We will most certainly try to accommodate rush orders whenever possible. Please contact us for more information and additional pricing.
Q: Are shipping costs estimated?
A: Yes. Shipping costs are estimated. We make every effort to ensure that the prices quoted for shipping are as close to the actual shipping costs however, sometimes adjustments may be required.
Q: Will I have to pay Duty or Taxes on my order?
A: One Classic Wedding is not responsible for any additional taxes or tariffs imposed by Canadian or US Customs. If you want to know where your order will ship from please feel free to contact us prior to placing your order. Shipments to addresses within Canada are subject to the tax tables of the province or territory to which the order is being delivered. Taxes are not collected on orders for delivery within the United States.
Q: What if I don't see the item I want?
A: If you do not see the item you're looking for please don't hesitate to contact us. We will do our best to find it for you.
Q: How long does it take to recieve an email response to my inquiry?
A: We endeavor to respond to all email inquiries as quickly as possible. If not the same day, will reply to your inquiry within 24 hours. If you have not receive a response from One Classic Wedding within this time frame, please check to ensure that our response was not mistakenly sent to your email's junk mail box.